On Wednesday, March 11, Alameda Police Department (APD) reported [1] receiving more than 75 calls from community members stating that they had gotten phone calls that appeared to come from APD. Those who received the calls said that their caller ID displayed APD’s non-emergency number, making the call appear legitimate.
[2]This is a common scam tactic known as “spoofing,” the report stated. These scammers can manipulate caller ID systems to make a call appear as if it is coming from a trusted source.
Here’s how it works, APD warned: Residents report that the scammer will call multiple times, hoping that someone would eventually answer. Once the call is picked up, the scammer impersonates a law enforcement officer, claiming they are investigating a case and need to verify the person’s identity. According to several reports, the individual posing as a law enforcement representative has asked for multiple pieces of personal information.
Reminder from APD
APD reminds Alamedans to take special care when answering or responding to phone calls that appear to be from the police department:
- Do NOT provide personal information over the phone to unknown callers.
- If you are unsure who you are speaking with, ask for their name, unit, and badge number.
- Hang up and call the Alameda Police Department directly, at 510-337-8340, to verify any caller claiming to be an APD officer or employee.
“Scammers rely on urgency and trust to trick victims,” APD stated. “Taking a moment to verify the call can help protect your personal information.”
APD also asks community members to share this advisory to help spread awareness and protect others in our community.